Privacy Policy

Information on the processing of personal data (pursuant to articles 13 and 14 of EU Regulation 2016/679 – GDPR)

This information notice describes the methods of processing personal data of users who consult and use the website www.milano-hotel.com.

1. Data Controller

The Data Controller of personal data is:

Aceri Srl
Registered office: Via degli Aceri, 1 – 30020 Eraclea Mare (VE)
VAT No.: 01967780279
Email: info@milano-hotel.com
Phone: +39 0421 66083

2. Types of data processed

The Data Controller processes personal data voluntarily provided by users, including:
· name and surname
· email address
· phone number
· any data entered in messages sent through contact forms or email

Data is collected through:
· information request form on the website
· direct email contacts
· newsletter subscription (if active)

3. Purpose of processing and legal basis

Personal data is processed for the following purposes:

a) Service purposes (without consent)

· respond to information requests
· manage contacts and communications with users
· fulfill pre-contractual, contractual and legal obligations

Legal basis:
art. 6, par. 1, lett. b) and c) GDPR

b) Marketing purposes (only with prior consent)

· sending newsletters and informational or promotional communications related to hotel services

Legal basis:
art. 6, par. 1, lett. a) GDPR

Consent may be withdrawn at any time.

4. Processing methods

Data processing takes place in compliance with the principles of lawfulness, fairness and transparency, using paper and electronic tools, adopting adequate security measures to prevent unauthorized access, loss or unlawful use of data.

5. Data retention

Personal data is retained for the time strictly necessary for the purposes for which it was collected and in particular:
· data relating to information requests: for the time necessary to handle the request
· contractual and administrative data: for legal obligations (up to 10 years)
· data for marketing purposes: until consent is withdrawn

6. Data communication

Personal data may be communicated to:
· authorized collaborators and employees
· technical and IT service providers
· administrative, tax or legal consultants
· public authorities in cases provided by law

Data will not be disclosed.

7. Data subject rights

The user has the right to:
· access their personal data· request rectification or deletion
· limit or object to processing
· request data portability· withdraw given consent
· file a complaint with the Data Protection Authority

(pursuant to articles 15–22 GDPR)

8. How to exercise rights

To exercise their rights, the user can contact the Data Controller by writing to:
info@milano-hotel.com

9. Cookies

The website uses technical cookies and, with prior consent, statistical cookies.
For more information, please consult the dedicated Cookie Policy.